About Lotus People
Innovative and award-winning human-first recruitment
Established in 2015, Lotus People is a leading talent recruitment agency in Sydney and Brisbane, with a unique, people-first approach in finding top talent for businesses.
Who We Are
Lotus People are an award-winning recruitment agency leading the recruitment industry by prioritising people, culture and service excellence.
What We Do
With a passion for excellence and a genuine love for what we do, we provide temporary and permanent recruitment services within Office Support, Human Resources, People and Culture, Talent Acquisition, Marketing, Customer Service and much more.
Our Unique Approach
Lotus People are an agency with learning, development and value at the heart of all we do.
Leveraging an industry-leading tech stack, strong tenure, award recognition, and consistently ranked service levels, Lotus People are one of Australia’s highest ranked recruitment agencies.
Lotus People in Numbers
97.3%
Candidate
Satisfaction Score (2023)
95.2%
Hiring Manager
Satisfaction Score (2023)
80%
Fill Rate
On all jobs for 2023
Roles Filled since 2015
Satisfied Clients
Candidates in Database
Our Values
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Doing what is right and being honest and transparent with clients, candidates, and each other.
Going above and beyond - A commitment to providing a top class, ethical, and empathetic service to all.
Creating a supportive and inclusive environment where connection and development is encouraged.
Embodying a continuous improvement attitude focused on growth, as individuals and as a business.
Why Lotus People?
Due to our respectful and supportive internal culture, we boast fantastic tenure, so you will always know who to ask for at Lotus People. We are also Great Place to Work certified two years in a row.
We are constantly striving to be better to allow us to provide the best experience to everyone we deal with. We send daily surveys to candidates and clients to ensure that we are constantly improving.
In our 8 years in the market, we have gained incredible traction in the market and boast nearly 100% client retention as well as receiving consistently positive candidate feedback and referrals. Once you work with us, you’ll see why.
We’re a small dynamic business punching above its weight and we’re proud to be recognised for our leading recruitment services, business practices and workplace culture.
We’re acutely aware of the importance of cultural fit and personality match in every placement we make. That’s why we take the time to truly understand both our clients and candidates.
The team at Lotus are passionate about giving back – we care about the environment, about animals and about doing our bit. We support a number of charities such as Stepping Stone House and The Social Outfit, where we donate
financially on behalf of the team and volunteer regularly.
We’re efficient and responsive, with a 72 hour turnaround from brief to shortlist for permanent roles and a 45 to 60 minute temp turnaround from phone call to arrival on site for same day start roles.
We’re passionate about service excellence and our ability to deliver on our clients’ expectations. We consistently achieve a fill rate well above industry standard.
Our Commitment to You
Permanent Recruitment
✔ A highly consultative permanent recruitment service
✔ 72 hour turnaround from brief to shortlist
✔ A true emphasis on culture add
✔ We conduct two formal reference checks for all successful candidates
✔ Transparent fee structure with a 12-week replacement guarantee
Temporary Recruitment
✔ A highly responsive temporary placement service
✔ Last minute 7am to 7pm temporary candidate availability
✔ Minimum 45 minute turnaround time from phone call to arrival on site for same day start roles
✔ Transparent fee structure, rates are dependent on role and charged in accordance with the relevant awards
✔ All roles covered by a 1 day money back guarantee
Lotus People Adding Value
Events
Webinars
Market Intelligence
Blogs & Articles
Podcast
Strategy Guides
Our Roles
Here's a selection of the roles we recruit:
Lotus People Awards
WINNER
Best Agency - Client Experience
Recruiter Insider Awards 2020
WINNER
Best Agency - Candidate Experience
Recruiter Insider Awards 2020
WINNER
Leader of the Year - Sinead Connolly
Seek Annual Recruitment Awards 2021
WINNER
Best Agency - Candidate Experience
Recruiter Insider Awards 2021
FINALIST
Outstanding Small Agency
RCSA Awards
FINALIST
Candidate Care Excellence
RCSA Awards
WINNER
Best Agency - Service Excellence
Recruiter Insider Awards 2022
WINNER
Best Agency - Candidate Experience
Recruiter Insider Awards 2022
TOP 5
Best Places to Work in Australia
Great Place to Work
TOP 4
Testimonial of the Year
Recruiter Insider Awards 2022
WINNER
Best Agency - Client Experience
Recruiter Insider Awards 2023
WINNER
Best Consultant-Candidate Experience: Chloe Jones
Recruiter Insider Awards 2023
TOP 4
Best Consultant-Client Experience: Michelle Barrett
Recruiter Insider Awards 2023
CERTIFIED
Great Places to Work in Australia
Great Place to Work
What Our Clients Say About Us
"I would have no hesitation in recommending Lotus People."
Lotus have been an absolute pleasure to collaborate with through our recent strategic recruitment process. The shortlisted candidates were all of the highest standards and whilst all were more than technically qualified, they were all simply wonderful people that were very aligned to our culture. I would have no hesitation in recommending them throughout my professional network and beyond.
- GREG, CHIEF OPERATING OFFICER
"Lotus are the most thorough friendly and professional recruiters I have worked with."
Lotus are the most thorough friendly and professional recruiters I have worked with. Even if there was no updates, I was still kept me in the loop and I felt supported at all times. The customer service was the reason I accepted this role over others. They gave me so much information both pre interview and pre contract that I was completely prepared for my new role. Thanks Lotus for your hard work!
- LENA, HR BUSINESS PARTNER
"They managed the offer process perfectly and got the best outcome!"
Thanks again Lotus People for your support ! We had a very tight and urgent deadline, so it was great to see profiles fast that we subsequently hired one. The communication was great and they were in touch throughout the full process. They managed the offer process perfectly and got the best outcome for us and the candidate. Thank you!
- CARLI, TALENT ACQUISITION PARTNER
More from Lotus People:
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