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About Lotus People

Innovative and award-winning human-first recruitment


Established in 2015, Lotus People is a leading talent recruitment agency in Sydney and Brisbane, with a unique, people-first approach in finding top talent for businesses.

Who We Are


Lotus People are an award-winning recruitment agency leading the recruitment industry by prioritising people, culture and service excellence.

What We Do


With a passion for excellence and a genuine love for what we do, we provide temporary and permanent recruitment services within Office Support, Human Resources, People and Culture, Talent Acquisition, Marketing, Customer Service and much more.

Our Unique Approach


Lotus People are an agency with learning, development and value at the heart of all we do.


Leveraging an industry-leading tech stack, strong tenure, award recognition, and consistently ranked service levels, Lotus People are one of Australia’s highest ranked recruitment agencies.



Lotus People in Numbers

97.3%

Candidate

Satisfaction Score (2023)


95.2%

Hiring Manager

Satisfaction Score (2023)


80%

Fill Rate
On all jobs for 2023

0 +

Roles Filled since 2015

0 +

Satisfied Clients

0 +

Candidates in Database

Our Values

Why Lotus People?

Our Internal Culture

Due to our respectful and supportive internal culture, we boast fantastic tenure, so you will always know who to ask for at Lotus People. We are also Great Place to Work certified two years in a row.

Continuous Improvement

We are constantly striving to be better to allow us to provide the best experience to everyone we deal with. We send daily surveys to candidates and clients to ensure that we are constantly improving.

Impressive Reputation

In our 8 years in the market, we have gained incredible traction in the market and boast nearly 100% client retention as well as receiving consistently positive candidate feedback and referrals. Once you work with us, you’ll see why.

Award-Winning

We’re a small dynamic business punching above its weight and we’re proud to be recognised for our leading recruitment services, business practices and workplace culture.

Cultural Fit

We’re acutely aware of the importance of cultural fit and personality match in every placement we make. That’s why we take the time to truly understand both our clients and candidates.

Socially Responsible

The team at Lotus are passionate about giving back – we care about the environment, about animals and about doing our bit. We support a number of charities such as Stepping Stone House and The Social Outfit, where we donate
financially on behalf of the team and volunteer regularly.

Responsive

We’re efficient and responsive, with a 72 hour turnaround from brief to shortlist for permanent roles and a 45 to 60 minute temp turnaround from phone call to arrival on site for same day start roles.

Excellence

We’re passionate about service excellence and our ability to deliver on our clients’ expectations. We consistently achieve a fill rate well above industry standard.

Our Commitment to You

Permanent Recruitment

A highly consultative permanent recruitment service


72 hour turnaround from brief to shortlist


A true emphasis on culture add


We conduct two formal reference checks for all successful candidates


Transparent fee structure with a 12-week replacement guarantee

Temporary Recruitment

  A highly responsive temporary placement service


Last minute 7am to 7pm temporary candidate availability


Minimum 45 minute turnaround time from phone call to arrival on site for same day start roles


Transparent fee structure, rates are dependent on role and charged in accordance with the relevant awards


All roles covered by a 1 day money back guarantee


Lotus People Adding Value

  • Roles filled on average within 2 weeks for permanent placements and 1 day for temporary placements


  • Working with a network of candidates with HR & business support experience across various industries


  • A highly consultative recruitment service providing guidance on your talent strategy, your current vacancies, and how to position your employer brand in market



  • Consultation services on your employer value proposition, employer branding, webinars for your team, relevant podcasts and a multitude of free value-add services


Events

Webinars

Market Intelligence

Blogs & Articles

Podcast

Strategy Guides

Our Roles

Here's a selection of the roles we recruit:

  • Human Resources and Talent Acquisition

    • Chief HR Officer 
    • Head of Human Resources 
    • Head of People & Culture 
    • Human Resources Director 
    • HR/P&C Manager 
    • HR Business Partner 
    • HR/P&C Advisor 
    • HR/P&C Consultant 
    • Head of Talent Acquisiton 
    • Head of L&D 
    • TA/L&D Manager 
    • IR/ER Manager 
    • TA Advisor 
    • TA Consultant 
    • TA/Recruitment Coordinator 
    Our Job Listings
  • Business Support, Office Support, Marketing, and Customer Service

    • Accounts Assistant
    • Accounts Payable and Receivable
    • Customer Service Support
    • Digital Marketing Assistant
    • Event Coordinator
    • Executive Assistant
    • HR Assistant
    • Marketing Coordinator
    • Membership Manager
    • Office Management
    • Operations Manager
    • Payroll Officer
    • Project Coordinator
    • Reception
    • Sales Support
    • Team Assistant
    • Team Coordinator
    Our Job Listings

Lotus People Awards

2020

WINNER
Best Agency - Client Experience
Recruiter Insider Awards 2020

WINNER
Best Agency - Candidate Experience
Recruiter Insider Awards 2020

2021

WINNER
Leader of the Year - Sinead Connolly
Seek Annual Recruitment Awards 2021

WINNER
Best Agency - Candidate Experience
Recruiter Insider Awards 2021

FINALIST
Outstanding Small Agency
RCSA Awards

FINALIST
Candidate Care Excellence
RCSA Awards

2022

WINNER
Best Agency - Service Excellence
Recruiter Insider Awards 2022

WINNER
Best Agency - Candidate Experience
Recruiter Insider Awards 2022

TOP 5
Best Places to Work in Australia
Great Place to Work

TOP 4
Testimonial of the Year
Recruiter Insider Awards 2022

2023

WINNER
Best Agency - Client Experience
Recruiter Insider Awards 2023

WINNER
Best Consultant-Candidate Experience: Chloe Jones
Recruiter Insider Awards 2023

TOP 4
Best Consultant-Client Experience: Michelle Barrett
Recruiter Insider Awards 2023

CERTIFIED
Great Places to Work in Australia
Great Place to Work

What Our Clients Say About Us

"I would have no hesitation in recommending Lotus People."

Lotus have been an absolute pleasure to collaborate with through our recent strategic recruitment process. The shortlisted candidates were all of the highest standards and whilst all were more than technically qualified, they were all simply wonderful people that were very aligned to our culture. I would have no hesitation in recommending them throughout my professional network and beyond.

- GREG, CHIEF OPERATING OFFICER

"Lotus are the most thorough friendly and professional recruiters I have worked with."

Lotus are the most thorough friendly and professional recruiters I have worked with. Even if there was no updates, I was still kept me in the loop and I felt supported at all times. The customer service was the reason I accepted this role over others. They gave me so much information both pre interview and pre contract that I was completely prepared for my new role. Thanks Lotus for your hard work!

- LENA, HR BUSINESS PARTNER

"They managed the offer process perfectly and got the best outcome!"

Thanks again Lotus People for your support ! We had a very tight and urgent deadline, so it was great to see profiles fast that we subsequently hired one. The communication was great and they were in touch throughout the full process. They managed the offer process perfectly and got the best outcome for us and the candidate. Thank you!

- CARLI, TALENT ACQUISITION PARTNER

Download our company overview

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October 21, 2024
A diverse and inclusive workplace isn’t just a nice-to-have—it’s essential for fostering a positive and productive environment, especially in the membership bodies and associations sector, where strong values are a key driver of operations. While large corporations may have greater resources to implement extensive diversity strategies, membership organisations, often smaller in size and resource-limited, can still make a significant impact through focused, intentional steps. Prioritising diversity, equity, and inclusion (DE&I) within your organisation can lead to increased engagement, more innovative problem-solving, and a stronger sense of community within your team and association. By embracing these principles, your organisation can create a more welcoming environment for all employees and members. But how can associations create meaningful change with limited resources? Here’s how your organisation can develop a DE&I strategy that aligns with your values and fosters inclusivity:
October 10, 2024
As we approach 2025, keeping employees happy and engaged remains a critical priority for organisations across all sectors. A happy workforce is more productive, innovative, and loyal, and with the ongoing evolution of workplace dynamics, strategies that worked in 2024 must now adapt to meet the challenges ahead. This blog explores actionable strategies to ensure your employees remain satisfied, motivated, and ready to thrive in 2025.
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Essential insights and tips to navigating a new job market and the future of work –
data points collated from Lotus People, market research, Recruiter Insider, Seek and LinkedIn.

Download our 2024 Market Insights Report

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