Customer Service & Call Centre Recruitment
Exceptional customer service is integral to the success of a business, shaping customer experiences and strengthening brand loyalty. At Lotus People, we specialise in recruiting high-performing customer service and call centre professionals for varied organisations across Australia. From individual hires to bulk call centres and contact centre recruitment, our tailored solutions ensure you have the right people in place to represent your business and meet your customers' needs.
Why Partner With Lotus People for Administration & Office Support Recruitment?
Experts in Call Centre & Customer Service Recruitment
Customer service and contact centre recruitment is a core part of what we do. We’re proud to be the trusted partner for some of Australia’s largest organisations, providing ongoing recruitment support for temporary and permanent staffing needs. Whether you require bulk hires for your call centre or a single customer service specialist, we deliver with efficiency and precision.
Soft Skills & Cultural Alignment
We understand that customer service roles require more than technical skills. Exceptional communication, empathy, and teamwork are vital, and we assess these soft skills to ensure candidates align with your team’s culture and values. By prioritising both skill and personality fit, we secure candidates who thrive in your environment.

Dedicated Specialist
Consultants
Our dedicated customer service and contact centre recruitment consultant focuses solely on these roles, ensuring an in-depth understanding of market trends and client requirements. With their expertise, you’ll benefit from swift, high-quality service tailored to your needs.
Cross-Industry Expertise
Customer service and call centre roles span a variety of industries, and we recruit for organisations in:
- Insurance
- Banking & Financial Services
- IT & Technology
- Retail & E-commerce
- Hospitality
- Telecommunications
Roles We Recruit For
We specialise in filling a wide range of customer service and contact centre positions, including:
- Customer Service Representatives
- Call Centre Operators
- Team Leaders & Managers
- Customer Experience Specialists
- Client Support Officers
- Technical Support Representatives
Temporary & Permanent Recruitment Services
Whether you need temporary cover for peak periods or permanent additions to your team, our recruitment services can cater to meet your unique requirements. Our services include:
- Bulk Hiring Solutions: Rapid, high-quality recruitment for large-scale call/contact centre staffing needs.
- Temporary Placements: Same-day availability for short-term staffing solutions.
- Permanent Recruitment: Carefully screened and expertly matched candidates for long-term success.
Why Our Clients Recommend Lotus People
Our Customer Service & Call Centre Recruitment Consultants
Temporary Recruitment
Permanent & Fixed-Term Contract Recruitment
Ready to Partner With Us?
Ready to build your customer service dream team? Let us take the stress out of recruitment. Our specialist consultants are here to deliver high-calibre talent that supports your business objectives and enhances your team.
Contact to discuss your hiring needs and experience why Lotus People is Australia’s go-to recruitment agency for customer service and call centre professionals.
