From a start-up of two recruiters who wanted to ‘do things differently’, Lotus People has flourished into a well-respected and trusted agency in just four years. Built on values of sincerity, professionalism and a genuine care for quality service, the team of now twelve holds themselves and each other to these high standards each day. Candidate engagement and care is an aspect of our service we have been extremely proud of since day one. We understand that there are two sides to the coin in recruitment, and have always focused on providing the same level of care to our candidates as we do our clients.
This year Lotus People were named Runner Up in the Candidate Engagement category at the highly regarded Seek SARA recruitment awards. As a small, still relatively new agency on the market we are so proud of this achievement. Whilst Lotus wouldn’t have even been nominated if it weren’t for the incredible team living and breathing the Lotus values every day, a lot of planning and process implementation goes on in the background to maintain and improve on these high levels of candidate engagement.
Writing the awards submission for the Candidate Engagement category has been a fantastic opportunity to reflect on our candidate engagement processes and identify areas where we can grow and improve. Working with Recruitment Insider, a third-party review platform has allowed us to gather invaluable data and feedback from our candidates on their experience with Lotus. A common praise among testimonials has been the consistency and frequency to which candidates are updated by their consultants. With this feedback in mind, Lotus recently implemented an AI technology that provides candidates with even more touch points with Lotus. As any person job hunting would know, a lot can change in a day, so we believe the more contact we have with our candidates, the better equipped we are to provide them with the best possible, personalised service.
Lotus’ innovative approach to candidate engagement has of course been spearheaded by our incredible leader Sinead. Sinead’s genuine love and care for the Lotus team and our candidates and clients can be seen in every decision she makes. From an employee perspective, Sinead has created an environment where her team genuinely enjoys coming into work each day. Recruitment isn’t an easy gig, and it takes a special kind of leader to inspire, support and be a true friend to their team. For these reasons we are extremely proud to see Sinead nominated as a finalist for Recruitment Leader of the Year award. This is a highly competitive category and to be nominated is a stellar achievement.
The 2019 Seek awards were the third SARAs Lotus has attended as finalists. The awards are a wonderful way to celebrate the hard work and dedication of the team and we are already looking forward to next year!